FOR IMMEDIATE RELEASE

DALLAS, TX – September 1, 2008 – Carlin & Associates, LLC, a boutique consulting firm focused exclusively on improving the performance of medical transcription operations, today announced the publication of its article, Using Satisfaction Surveys.

Published in the August 25, 2008 issue of Advance for Health Information Professionals online magazine, the article examines how healthcare organizations can effectively use satisfaction surveys to improve performance or reduce the operating costs of their critical transcription services. “Surveys help decision makers address an often overlooked component in the implementation of successful change -- the input of key stakeholders,” said Barbara Manny, MS, RHIA, SVP Operations & Performance Improvement for Carlin & Associates, LLC. .“When properly administered, survey tools gauge the satisfaction levels of hospital and physician staff, revealing important insights needed to prevent decision makers from relying on false assumptions when developing strategic plans” said Diana Carlin Maglott, President and CEO of Carlin & Associates..

“In the article, we review the methodology for developing and administering satisfaction surveys and demonstrate how the resulting information can positively impact the strategic planning process,” adds Diana Carlin Maglott. You can view the full article in Advance for Health Information Professionals’ online magazine at:

http://health-information.advanceweb.com/Editorial/Search/AViewer.aspx?C....

About Carlin & Associates, LLC

Carlin & Associates supports clients by providing tailored solutions and objective insights that solve complex business challenges which arise in the delivery of medical transcription. The Company offers a range of services from strategic planning to operations review to help clients understand the current state of their operations, gain efficiencies, lower operating costs and deliver higher quality transcribed reports to their physicians. Carlin & Associates provides services to hospitals and healthcare organizations nationwide. For more information about Carlin & Associates visit www.carlinllc.com or call Diana Carlin Maglott, President and CEO, Carlin & Associates at (214)-450-4012.

Media Contact:
Laura Siebold
Martopia
Media Contact for Carlin & Associates, LLC
(630) 587-9944
lsiebold@martopia.com